Treat Your Call Center as an Asset
It is time for businesses to start treating call centers as the valuable asset they truly are.
Y2K Bug Anniversary
20 years ago today the world gave a sigh of relief that the dreaded Y2K bug had been successfully thwarted as the calendars rolled into the year 2000.
Ugly The Cat
The heartwarming story of how one ugly battled-scarred cat taught more about giving and compassion than a thousand books, lectures, or talk show specials ever could.
Stuck in a Hole
This is a great little story about helping people out of their “hole”. I love the underlying theme of this story. It also seems to ring true with how many of our so-called professional “helper” services really treat people in their care.
The Boy At The Piano
Wishing to encourage her young son’s progress on the piano, a mother took the small boy to a Paderewski concert. After they were seated, the mother spotted a friend in the audience and walked down the aisle to greet her. … Continued
Real Heroes
We often hear the term hero used to describe characters on TV. But what is a real hero? The stranger who runs into a burning building to find the missing child curled up in their bedroom corner trying to hide … Continued
The Last Battle
Poem about the final goodbye to a loved pet.
$50 worth of your time
A man came home from work late, tired and irritated, to find his 5-year old son waiting for him at the door. SON: ‘Daddy, may I ask you a question?’ DAD: ‘Yeah sure, what it is?’ replied the man. SON: … Continued
The Cab Ride
This is wonderful story and a good reminder to always be kind because everyone has something going on in their lives at some point that we’re not aware of and also, some day, we may be the person needing the … Continued
